The Trump Administration is no longer letting asylum seekers make appointments with the CBP One app

As part of sweeping plans to change immigration in the United States, the Trump Administration has removed functionality from the CBP One app, a US Customs and Border Protection app used by asylum seekers to pursue legal admission into the US along the southwest border. As of January 20, 2025 the app can longer be used to schedule an appointment for admission, and any existing appointments have been cancelled, according to the CBP website.

The CBP One app was introduced in 2020, and was expanded into a tool for asylum seekers in 2023, quickly becoming the only way migrants could “preschedule appointments for processing and maintain guaranteed asylum eligibility,” according to the American Immigration Council. The app “allowed 1,450 migrants a day” to schedule an appointment for admission, The New York Times writes, and has helped more than 900,000 people to enter the country since it was launched in 2023 through the end of 2024.

No warning was given to asylum seekers that the program was ending on January 20, and the Trump Administration hasn’t outlined what could replace it. Engadget has contacted US Citizenship and Immigration Services and US Customs and Border Protection for more information and will update this article if we learn more.

CBP One was revealed to be an issue for the new administration during the Vice Presidential debate, when now Vice President JD Vance claimed that there was an app that let illegal immigrants schedule an appointment and be granted legal status in the US. That’s not how CBP One works, and in fact the Biden Administration’s use of the app has been criticized for how dramatically it’s slowed down and complicated the process, leading some asylum seekers to wait up to six months for an appointment.